IT Customer Care Centre Representative, Dispatcher, North Bay

Customer Care Centre Representative (Dispatcher)

Location: North Bay, Ontario (2 Vacancies)

Education

Completion of high school

Experience

1 - 2 year(s) work related experience

Specific Skills

Receive calls, dispatch calls, handle escalations and updates as requested
Working in a fast-paced environment
Operate computer-aided communications and dispatching equipment
Process and transmit information and instructions
Dispatch personnel according to schedules and work orders
Dispatch personnel as required by emergency situations>
Advise vehicle operators of traffic and other problems

Languages

Speak, read and write English, French is an asset

Customer Satisfaction Skills

Ability to deliver excellent customer service
Ability to work in a fast paced environment
Ability to show empathy toward the customer

How to Apply

Please e-mail, mail or fax all resumes to the address below. Thank you to all applicants. Unfortunately we can only contact those selected for an interview.
No agencies please.

Neil Communications-Head Office
180 Shirreff Avenue, Suite 230
Century Centre Plaza
North Bay, ON, Canada, P1B 7K9
Attention: Personnel Manager
E-mail: personnel@neilnet.com
Fax: (705) 472-6610