Customer Care Centre Representative, Dispatcher
Location: North Bay, Ontario (1 Vacancy)
Education
- Completion of high school
Experience
- 1 - 2 year(s) work related experience
Specific Skills
- Receive calls, dispatch calls, handle escalations and updates as requested
- Working in a fast-paced environment
- Operate computer-aided communications and dispatching equipment
- Process and transmit information and instructions
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations>
- Advise vehicle operators of traffic and other problems
Languages
- Speak, read and write English, French is an asset
Customer Satisfaction Skills
- Ability to deliver excellent customer service
- Ability to work in a fast paced environment
- Ability to show empathy toward the customer
How to Apply
Please e-mail, mail or fax all resumes to the address below. Thank you to
all applicants. Unfortunately we can only contact those selected for an interview.
No agencies please.
Neil Communications-Head Office
180 Sheriff Avenue, Suite 230
Century Centre Plaza
North Bay, ON, Canada, P1B 7K9
Attention: Personnel Manager
E-mail: personnel@neilnet.com
Fax: (705) 472-6610